Services

Our services are free of charge, confidential, and inclusive – we respect and welcome people from all cultures and walks of life. 

COVID-19 - SERVICE DELIVERY UPDATE

WE ARE HERE FOR YOUTH

Phoenix Youth Programs is an essential service provider, and we remain resolute in our commitment to continue to offer timely, meaningful and fulsome support to those we have the privilege of serving.  The health and wellbeing of youth, their families, the community we serve, and our staff are of the utmost importance.  In response to the COVID-19 pandemic and in keeping with directives from the Department of Health, Phoenix has modified our service delivery. Our staff is busy providing vital assistance and urgent outreach to youth and families.  All programs are active and engaged. We are here. 

· Phoenix Youth Shelter will continue to provide support 24/7 to youth living with us.  Youth seeking shelter should first contact Phoenix Centre for Youth (PCFY) by phone, toll free 1-866-620-0676, or by email pcfy@phoenixyouth.ca.

· Phoenix House and Phoenix Homes for Independence (PHI) will continue to provide support 24/7 to youth engaged in those programs.

· Phoenix Centre for Youth (PCFY) staff will continue to provide support by phone, toll free 1-866-620-0676, and by email pcfy@phoenixyouth.ca. Youth are able to make in-person appointments by emailing or phoning PCFY.

· Phoenix Youth and Family Therapy (PYFT) clinicians will continue to offer phone counselling appointments and support to youth and families. 

· Phoenix Learning and Employment Centre (PLEC) staff will continue to provide support by phone 902-431-9111 and by email plec@phoenixyouth.ca. Youth are able to make in-person appointments by emailing or phoning PLEC. 

· Phoenix Youth Community Centre (PYCC) staff will continue to provide support by phone 902-877-0276 or 902-444-3401 and by email pycc@phoenixyouth.ca. Youth are able to make in-person appointments by emailing or phoning PYCC.

· Youth Outreach Program (YOP) will continue to provide support by phone 902-818-5737 or toll free 1-877-332-3331 and by email outreach@phoenixyouth.ca. Youth are able to make in-person appointments by emailing or phoning YOP.

· The Administration and Fund Development office at 5880 Spring Garden Rd is open Monday to Thursday from 8:30 a.m. to 4:30 p.m., however, visitors are permitted by appointment only. For questions related to donations, tax receipts, and more, please contact 902-422-3105 or phoenix@phoenixyouth.ca.

· In all Phoenix locations, youth and staff must wear masks and be able to maintain 2-metres of physical distancing. To ensure the health and safety of Phoenix youth, staff, and our community, you may be asked about wellness prior to entering Phoenix spaces.

·To reduce the possibility of transmitting COVID-19, we are suspending all in-program volunteer activity and will not be accepting in-kind donations at this time. However, if you have items that directly reduce the spread of the virus such as mini hand-sanitizers, disposable disinfecting wipes, tissue, etc., please contact us directly at 902-422-3105 or via social media to arrange for drop-off/pick-up. Donations can also continue to be made online by visiting https://phoenixyouth.ca/ways-give

Connect with us and stay on top of any updates by following and messaging us on social media:
Facebook: @PhoenixYouthPrograms
Twitter and Instagram: @PhoenixHFX
LinkedIn: Phoenix Youth Programs

We are truly appreciative of the Halifax community and will continue to ensure the safety and wellbeing of youth and staff as our top priority!

Youth Outreach

Phoenix recognizes travelling to access services can be challenging. Phoenix addresses the travel barrier by offering support to youth  ages 16-24 and their families in a community setting.  We regularly meet with youth in places they feel most comfortable,  including school, home,  or in a coffee shop. This means Phoenix  can go to you! 

Youth Outreach Program
Monday to Friday, 9 AM – 5 PM
902-818-5737 or toll free 1-877-332-3331
Advocacy

At Phoenix, we recognize that power is unequally distributed in systems, institutions and agencies and many people are often left without a voice. We believe that everyone has certain basic rights and advocating for and with youth, families and communities is a core component of the Phoenix approach. Our work involves individual advocacy and systems/policy changes that directly affect youth, families and communities. All programs at Phoenix are engaged in advocacy. 

Check out our Programs to learn more.

Community Engagement

At Phoenix, we believe that meaningful and healthy relationships must be nurtured in all aspects of our work. The stronger more meaningful our relationships, the bigger the impact. This includes relationships with the community.  We actively making room for, and are guided by the voices of youth, families and communities. While we may bring expertise and experience, youth families and communities are the experts in their own lives. We believe in an approach that is about walking alongside those with whom we work. 

At the invitation of the Mulgrave Park Community, Phoenix established the Phoenix Youth and Community Centre (PYCC).  PYCC works collaboratively with the community to  provide relevant and meaningful programs for community members age 12+, their families, and other residents.  Programming focuses on leadership, arts and recreation, employment, education, and skill building.

Phoenix Youth & Community Centre
9am – 5pm with occasional evening programming
902-877-0276 or 902-444-3401
Youth and Family Therapy

Sometimes it helps to talk.

Our Phoenix Youth and Family Therapy team believes that life can be difficult sometimes and that young people and their families can benefit from timely support when challenges affect their ability to thrive. 

Our therapists at are masters-level social workers, with extensive training and experience.  This team offers therapy to youth between the ages of 11 and 24, and their families. 

The youth and families we work with struggle with a range of challenges, including difficult family relationships, grief and loss, peer conflict and bullying, challenges at school, coping with emotions, low self-esteem, histories of abuse, and discrimination and poverty.

Our services are free, we are easy to reach, and we take referrals directly from youth and their families.

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community.

Phoenix Youth & Family Therapy
Monday to Friday, 9:00 am – 5:00 pm
902-444-3400
Arts, Recreation and Leadership

Arts and recreation creates happier, healthier youth, families and communities!

Phoenix provides arts, recreation, and leadership programming to any youth connected with our agency.  We encourage creative expression and recognize that young people learn through experiences. We connect youth with services in the community and provide services directly, depending on the needs of each youth. These services are available within our locations and specifically through the LE@P (Learn and Explore at Phoenix) program.

LE@P (Learn and Explore at Phoenix) is available to all Phoenix youth and offers a variety of opportunities to try new things, build skills, get involved in the community and benefit therapeutically by having some fun! LE@P is driven by youth and seeks to be highly inclusive. The diverse activities offered through LE@P are often made possible through collaborations with people and agencies.

Youth and families in Mulgrave Park are welcome to participate in a variety of programs at Phoenix Youth and Community Centre. From summer  pre-employability programs to seniors events, after school programs to special celebrations, there is something for the whole community:

  • After School Programming
  • Girl’s Group
  • “It’s More Than a Game” Basketball Program
  • Summer programming
  • Inter-generational programs
  • Family Nights
  • Community Kitchens
  • Support for community events

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community.

Phoenix Youth & Community Centre
9am – 5pm with occasional evening programming
902-877-0276 or 902-444-3401
Health Services

Good health allows youth to focus on the future.

Through our incredible partnership with the IWK, we have a nurse who offers health care to our youth.

Services include, but are not limited to:

  • Health assessments
  • Referrals for immunizations
  • Nursing and physician care for some illness and injury
  • Mental health support and coordination
  • Referrals for STI (sexually transmitted infection) testing
  • Obtaining of a Nova Scotia Health Card 

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community. 

Phoenix Centre For Youth
Monday 9:30 am - 12 pm & 1pm - 4:45 pm, Tuesday 2pm - 4:45 pm, Wednesday & Thursday 9:30am – 12pm, & 1pm – 4:45pm, Friday 1pm – 4:45pm
902-420-0676 or Toll Free: 1-866-620-0676
Parent Support

Being a parent is both challenging and rewarding.

Phoenix helps young parents and their children with positive parenting and healthy child development.  Supports are provided based on individual needs, but include services like:  pre-natal classes, appointments, food banks, apartment searches and connections to other resource centres.

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community. 

Phoenix Centre For Youth
Monday 9:30 am - 12 pm & 1pm - 4:45 pm, Tuesday 2pm - 4:45 pm, Wednesday & Thursday 9:30am – 12pm, & 1pm – 4:45pm, Friday 1pm – 4:45pm
902-420-0676 or Toll Free: 1-866-620-0676
Housing Support

Phoenix is dedicated to helping youth ages 16-24 find safe, long-term housing.

The majority of Housing Support at Phoenix is provided through the Phoenix Supportive Housing Program and the Phoenix Centre for Youth (PCFY). It’s important to know that these programs support each other, but are independent. For example, youth can be in the Homes for Independence Program without having lived at Phoenix House.

  1. Youth can apply to live at Phoenix House where we help them find longer-term/permanent housing. Youth at Phoenix House learn life skills, in-house support and participate in school, volunteerism or work as they build toward independent living.
  2. The three Phoenix Homes for Independence are each staffed with a Phoenix employee who lives as a roommate and offers in-house support to youth as they learn life skills and participate in programming.
  3. Located at PCFY, the Housing Support Worker works directly with youth, currently living in the shelter and those potentially at risk of entering the shelter system, to help them secure and maintain housing. 

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community.

For information on our Shelter, click Crisis Support.

Phoenix Centre For Youth
Monday 9:30 am - 12 pm & 1pm - 4:45 pm, Tuesday 2pm - 4:45 pm, Wednesday & Thursday 9:30am – 12pm, & 1pm – 4:45pm, Friday 1pm – 4:45pm
902-420-0676 or Toll Free: 1-866-620-0676
Phoenix Supportive Housing Program
902-422-5583
Money Management

Managing to make ends meet can seem impossible on a tight budget – we can help.

Our Trusteeship Program at Phoenix Centre for Youth works with youth to maintain their housing by helping them manage their finances. The trustee helps youth make rental payments on time, pay bills, cover other essential expenses such as food, clothing and personal care items. With the Trustee’s support youth develop monthly budgets, improve their financial management skills, and achieve increased independence, stability and control in their lives. The trustee helps to advocate around all financial matters for youth.

Financial workshops are also offered on occasion through a variety of Phoenix’s programs. Contact us to learn about upcoming workshops.

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community. 

Check out our Programs to learn more.

Phoenix Centre For Youth
Monday 9:30 am - 12 pm & 1pm - 4:45 pm, Tuesday 2pm - 4:45 pm, Wednesday & Thursday 9:30am – 12pm, & 1pm – 4:45pm, Friday 1pm – 4:45pm
902-420-0676 or Toll Free: 1-866-620-0676
Crisis Support

Phoenix is here to help. Always.

Whether youth are looking for a place to stay, food, clothing, or personal care items, we welcome youth ages 16-24. Youth can come to any of our locations and we will guide them to the best place for support.

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community. 

Check out our Programs to learn more.

Phoenix Centre For Youth
Monday 9:30 am - 12 pm & 1pm - 4:45 pm, Tuesday 2pm - 4:45 pm, Wednesday & Thursday 9:30am – 12pm, & 1pm – 4:45pm, Friday 1pm – 4:45pm
902-420-0676 or Toll Free: 1-866-620-0676
Phoenix Youth Shelter
Always Open, Intakes 24 hr/day
902-446-4663 Toll free: 1-888-878-5088
Education Support

It’s well understood that education is key to growing as a person and becoming independent.

Phoenix staff listen, really listen to youth to discover each young person’s educational goals and then set the wheels in motion for success!

We can help youth with the following and more:

  • Gaining pre-employment and life skills
  • Accessing post-secondary school
  • Securing funding for school, including scholarships and bursaries
  • Tutoring  & additional in school support
  • Certificate Training
  • Post-Secondary institution tours
  • Financial Literacy

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community. 

Phoenix Learning & Employment Centre
Monday, Wednesday, Thursday, Friday - 9AM -12PM; 1PM - 4PM | Tuesday - 9AM - 12PM
902-431-9111
Employment Counselling & Support

Getting your foot in the door…

Finding a job can be very tough. How can you get a job if you don’t have experience?  At Phoenix, we can make a plan and make it happen!

Through a variety of programs as well as personalized career counselling, we provide access to:

  • One-on-one job support
  • Career exploration and pathing
  • Resume development
  • Interview support
  • Certificate training
  • Job Coaching
  • Employability programming
  • Work skills
  • Work placements
  • Connections to employers

Phoenix listens and connects youth and families with the services they need, either at Phoenix or in the larger community. 

Are you an employer who wants to give youth opportunities for success through employment? If so, join our Employers' Network, and provide supported career opportunities for youth; there are many ways to Get Involved!

Call us at 902.431.9111 or 902.422.3105 to learn more.