Manager, Phoenix Scattered Site Housing Program
FULL-TIME, PERMANENT
START DATE: JANUARY 2025
Since 1987, Phoenix has been dedicated to supporting youth and contributing to a vibrant community. Phoenix’s over fourteen locations in Halifax, N.S. provide a continuum of care for youth ages 11-24 and their families. We offer important services and programs including shelter, food, housing support, health care, parenting support, recreation, education and employment services, and clinical therapy. Our team of caring professionals recognizes that each person who comes to us has individual needs as well as strengths. People are the leaders in their own lives; Phoenix is a leader in supporting them.
A staff group that represents the diversity of the people and communities we serve is of the utmost importance. Phoenix is committed to reducing barriers that have traditionally impacted access to employment and career growth. As such, we encourage those interested to self-identify their ethnicity, and or race, gender, sexuality, ability, etc. We also invite you to share your pronouns in your cover letter or resume.
Position Overview: The Manager of Phoenix Scattered Site Housing is responsible for overseeing the operations of Phoenix’s Scattered Site Housing Program for youth. The scattered site program, consisting of 5 properties, provides independent, transitional housing for up to 27 youth aged 16-24. The manager is responsible for the on-going development and implementation of Phoenix’s Scattered Site Housing Program. The manager will be responsible for referral and intake procedures, the development of tenancy-based support/services for residents, community engagement with relevant community partners, financial reporting, liaising with other programs and providing guidance, support, and supervision to the staff team of three.
Program Overview: The Phoenix Scattered Site Housing program consists of five properties ranging from single family, shared housing and multi-unit buildings. The program can support up to 27 youth aged 16-24 with a focus on independent long-term transitional support. Youth in the program are supported by Phoenix’s wrap-around services through multiple programs based on their unique needs.
Reports to: Senior Director of Residential Programs
Location: 6035 Coburg Street, Halifax
Compensation: $68,000 annual salary, comprehensive cost-split group medical insurance plan, Employer paid Employee and Family Assistance Program, 4% employer paid RRSP contribution, 3 weeks of vacation in the first year and 4 weeks of vacation in the second year, generous sick leave, a generous paid holiday schedule, in-house trainings, and professional development opportunities.
Hours of Work: 40 hours per week, Monday - Friday, 9 a.m. - 5 p.m., with some flexibility and occasional evening and weekend work. On-call rotation for a week at a time.
Screening Requirements: Due to the sensitive nature of our work with youth, this position is subject to a satisfactory criminal record check including a vulnerable sector search, a child abuse register check and proof of education.
KEY RESPONSIBILITIES
PROGRAM DELIVERY
Ensure the program is congruent with Phoenix’s vision and values.
Work in accordance with Phoenix’s policies, procedures, and framework of practice.
Ensure that the program’s service delivery is fully integrated with other Phoenix programs.
Ensure that housing supports and services are delivered in a manner that is consistent with Phoenix principles and values and are responsive to the needs of youth.
Ensure that appropriate youth case planning and management is provided.
Oversight and accountability for full cycle lease management and matching process for youth in program.
Manage all aspects of the program including strategic planning, program development and implementation, community development, human resources, service delivery, financial management, communication, and evaluation.
Develop, gain approval for and maintain an annual income and expenditure budget for the program.
Manage building maintenance and ensure a therapeutic milieu.
TEAM LEADERSHIP
Provide direct support to the program’s Housing Support Worker and on-site support staff (2).
Manage all activities related to personnel including program procedures, hiring, performance management, team building, professional development, files, scheduling and payroll.
Ensure appropriate supervision of the program’s field placement students and volunteers and supervise them as required.
INTERNAL ENGAGEMENT
Assume on-call responsibilities on a rotating basis and follow prescribed procedures.
Commit to Phoenix’s development by participating in internal committees, projects, and activities.
Support the agency’s commitment to diversity, equity and inclusion through learning opportunities, critical self-reflection, and professional development individually, and for staff team.
COMMUNITY ENGAGEMENT
Advocate with community agencies on behalf of the program and its youth.
Liaise with other agencies on behalf of youth and programs and participate in community committees, projects, or activities as appropriate.
Conduct public educational presentations about Phoenix’s work and the issues of youth experiencing housing insecurity.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER REQUIREMENTS
Strong knowledge of youth development and the issues of housing insecurities.
Experience in working with community housing partners and housing agencies (e.g., Department of Municipal Affairs and Housing, Reaching Home, etc.)
Strong management experience, including strategic planning, program development and implementation, community development, human resources, service delivery, financial management, communication, and evaluation.
Demonstrated leadership, supervision skills and ability to develop an effective team.
Exceptional level of interpersonal communication, youth service and organizational skills.
Ability to apply anti-oppressive practices, including harm reduction, narrative practice, a client-directed approach, and a social justice perspective.
Intermediate proficiency in Microsoft Word, Excel, PowerPoint, Outlook and using the Internet.
Physical ability to lift light loads, walk up and down stairs, and travel between locations frequently.
Extensive knowledge of community resources, government funding and the social service delivery system is an asset.
Understanding of legislation relevant to mental health issues, substance abuse, youth justice and human resources is an asset.
Knowledge of Occupational Health and Safety regulations and related labour legislation is an asset..
EDUCATION AND EXPERIENCE
Master of Social Work preferred; other relevant education will be considered.
Registration or Candidacy for Registration, certification, or membership of a related professional body (if applicable).
A minimum of five years’ experience in a management position with supervisory responsibilities.
Non-violent crisis intervention, suicide intervention, standard first aid and Phoenix medication dispensing training or a commitment to secure those requirements within six months of being hired.
Access to the use of a personal vehicle is preferred as travel between multiple locations is required.
Experience working in a residential setting is an asset.
Experience supervising field placement students and managing volunteers is an asset.
Experience working for a non-profit organization is an asset.
TO APPLY:
*Please note that interviews may take place during the posting period.
Interested applicants should submit a resume and a cover letter (in Word or as a PDF document) to careers@phoenixyouth.ca, with the subject line “Manager - PSSH”. Your resume should contain pertinent information about your qualifications and experiences and your cover letter should let us know why this is the job for you. Applications will be reviewed on an ongoing basis as received till Monday, December 23rd, 2024, at 12 noon (AST).
ACCOMODATION:
Phoenix is committed to fostering a diverse and inclusive environment where every candidate feels respected and supported. We embrace equal opportunity in our recruitment and selection process and strive to meet the unique needs of all applicants. Phoenix will gladly provide accommodation to the best of our ability to ensure equitable access throughout the hiring process. If you require any accommodation during any stage of recruitment, please feel free to indicate this in your application.
We thank all applicants for their interest. However, only applicants selected for an interview will be contacted.