Relief Worker

Posted on: January 19, 2022
Contact Email:




Since 1987, Phoenix has been dedicated to supporting youth and contributing to a vibrant community. Phoenix’s fourteen locations in Halifax, N.S. provide a continuum of care for youth aged 11-24 and their families. Our team of caring professionals recognizes that each person who comes to us has individual needs as well as strengths. People are the leaders in their own lives; Phoenix is a leader in supporting them. To learn more about Phoenix visit our website: 

A staff group that represents the diversity of the people and communities we serve is of the utmost importance. Phoenix is committed to reducing barriers that have traditionally impacted access to employment and career growth. As such, we encourage those interested to self-identify their ethnicity, and or race, gender, sexuality, ability, etc. We also invite you to share your pronouns in your cover letter or resume.


If you are someone who wants to make a difference for young people and our community, this is a fantastic opportunity to begin a career with Phoenix! Offering schedule flexibility, great learning opportunities and the ability to grow within the organization, we look for staff who are dedicated to the work we do. We are committed to supporting staff to meet their professional goals and make every effort to promote from within.

Relief Workers are called on a casual basis to work shifts at Phoenix Youth Shelter (emergency shelter), Phoenix House (long-term residence) and at Phoenix Centre for Youth (walk-in centre). Although we cannot guarantee hours, we are usually able to provide Relief Workers with 20-40 hours of work per week. Ideal candidates will have availability to pick up between 4-6 shifts per month, with shifts that may be pre-scheduled or on a call-out basis. Relief Workers should be prepared to work in the 3 programs listed above and to work any time of day including awake overnights with shift lengths ranging from 2 to 12 hours. Currently, our primary schedule needs include:

  • Daytime availability (between 7am and 4pm)- weekday and weekend
  • Awake overnight availability (between 11pm and 8am) with overnight shift premium of $1/hour for hours worked within this shift- weekday and weekend

Compensation & Benefits: 

  • $22.00 per hour ($23.00 per hour for overnight shifts)
  • 4% vacation pay
  • Employee and Family Assistance Program- consisting of up to 5 hours of free counselling per year for you and each eligible dependant
  • Opportunities for career advancement
  • Ability to participate in free training opportunities for certification in Standard First Aid, Non-Violent Crisis Intervention and Applied Suicide Intervention Training
  • Paid time to participate in all agency wide professional development sessions and meetings
  • Meals, snacks and beverages provided for shifts worked at the Shelter or House programs
  • Minimum of 2 staff at all times for all Shelter work shifts

Reports to: Manager of program.

Screening Requirements: This position is subject to a criminal record check, vulnerable sector search, a child abuse register check and proof of education.


  •  Provide support and programming for youth.
  •  Provide a supportive environment that promotes youth empowerment.
  •  Assess and address the needs of the programs’ youth, including crisis intervention.
  •  Complete and maintain all logs, files and records as required and ensure confidentiality is protected.
  •  Supervise and monitor the program’s activities and ensure that policies, security and safety are maintained.


  •  Bachelor of Social Work or any other relevant human services or social science diploma or degree (e.g. Child and Youth studies, Social Services, Psychology etc.)
  •  Proven track record in establishing good working relationships with youth.
  •  Demonstrated skills in the development of rapport and trust with youth; the creation of a safe and secure setting for youth; and ensuring that youth services are offered in a therapeutic and non-judgmental manner.
  •  Ability to work from a youth-centred approach.
  •  Demonstrated exceptional level of interpersonal, communication, organizational and youth service skills.
  • Non-violent crisis intervention (Crisis Prevention Institute preferable), suicide intervention (ASIST), standard first aid or a commitment to secure those requirements within six months of being hired.


Please forward an updated resume and a cover letter (in Word or as a PDF document) with pertinent information about your qualifications to: with the subject line “Relief Worker”

Recruitment is ongoing.