Youth Worker, Phoenix Youth Shelter

Posted on: March 15, 2023
Contact Email:
Job Location:
1094 Tower Rd, Halifax, Nova Scotia






Since 1987, Phoenix has been dedicated to supporting youth and contributing to a vibrant community. Phoenix’s ten locations in Halifax, N.S. provide a continuum of care for youth aged 11-24 and their families. Our team of caring professionals recognizes that each person who comes to us has individual needs as well as strengths. People are the leaders in their own lives; Phoenix is a leader in supporting them.

A staff group that represents the diversity of the people and communities we serve is of the utmost importance. Phoenix is committed to reducing barriers to employment and career growth that have traditionally impacted members from the following groups, African Nova Scotians, Indigenous People, and Other Racially Visible Persons, Members of the 2SLGBTQIA+ Community, and Persons with Disabilities. If you are a member of one of these equity-seeking groups, you are encouraged to self-identify in your cover letter or your resume. We would also appreciate if you would share your pronouns in your cover letter or your resume.


Program: Phoenix Youth Shelter provides free, safe, emergency accommodation to youth ages 16-24. The Shelter supplies daily essentials (food, clothing, shelter, etc.) around the clock to youth who seek support. All residents have access to daily programming and are connected with a Key Worker who provides ongoing guidance and support to help residents meet their identified goals.

Job Summary: Youth Workers work at our emergency youth shelter, a program for youth aged 16-24 experiencing a housing crisis. Reporting to the Program Manager, Youth Workers plan and deliver nightly youth-centred programming, such as painting, crafts, community walks, baking, or movie nights. Youth workers also handle day-to-day shelter responsibilities, including meal preparation, answering phones, conducting intakes, and maintaining a therapeutic milieu in the shelter space.

Compensation: $45,000, comprehensive group medical insurance plan, Employee and Family Assistance Program, RRSP contribution, three weeks of vacation in the first year and four in the second, generous sick leave, a generous paid holiday schedule, in-house trainings and professional development opportunities.

Hours of Work: 80 hours bi-weekly with shifts (usually 8 or 12 hours) that fall during days, evenings and awake-overnights, weekdays and weekends.

Location: Phoenix Youth Shelter, 1094 Tower Road, Halifax, Nova Scotia.

Reports to: Manager, Phoenix Youth Shelter.

Start Date: April 3, 2023

Screening Requirements: Due to the sensitive nature of our work with youth, this position is subject to a satisfactory criminal record check including a vulnerable sector search, a child abuse register check and proof of education.


• Supervise and monitor the Shelter’s day-to-day activities and ensure that policies, security and safety are maintained.

• Assess and address the immediate and basic needs of the program’s youth.

• Provide support, crisis intervention and programming for youth.

• Dispense medication to youth following medication dispensing protocols.

• Provide a supportive environment that promotes youth empowerment.

• Fulfill significant cooking and cleaning responsibilities.

• Contribute to building maintenance to ensure a therapeutic milieu.

• Assist in training new staff, students and volunteers as required.

• Supervise field placement students and support the supervision of volunteers.

• Complete and maintain logs, files and records and ensure confidentiality is protected.

• Commit to the development of the Association and participate in internal committees, projects and activities.


• Bachelor of Social Work, or an undergraduate degree and Human Services diploma, or another relevant undergraduate degree.

• Registration or Candidacy for Registration, certification or membership of a related professional body (if applicable).

• A minimum of two years experience working in a youth residential setting.

• Demonstrated high level of understanding of youth development and the issues of homelessness.

• Demonstrated skill using anti-oppressive practice (harm reduction, narrative practice, a client-directed approach and a social justice perspective).

• Knowledge of mental health issues, substance abuse and crisis intervention.

• Physical ability to lift light loads, walk up and down stairs and maintain a fairly active pace.

• Ability to work in a team environment.

• Non-violent crisis intervention (CPI), suicide intervention (ASIST), standard first aid or a commitment to secure these certifications within six months of being hired.

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and using the Internet.

As Phoenix continues to provide in-person programs and services during the COVID-19 pandemic, we have an obligation to maintain a safe environment for our staff, volunteers, student placements, and the youth, families, and community members we work with. Phoenix firmly believes a vaccinated population is a vital part of keeping us, our youth, families, and communities protected from COVID-19 and the developing, fast-moving variants. Please be aware that Phoenix Youth Programs requires all employees, volunteers and student placements working at any of our Phoenix locations to be fully vaccinated against COVID-19, (subject to specific exemptions regarding health or human rights issues).

TO APPLY: *Note that interviews may take place during the posting period.

Please forward a resume and a cover letter (in Word or as a PDF document) with pertinent information about your qualifications by 11:59pm (ADT), Monday, March 27, 2023, to: with the subject line “Youth Worker”